Dear client,    

Now that the cabinet has announced additional measures against the spread of the coronavirus, there are more questions about the delivery of mail and parcels. The virus cannot be transmitted via mail or parcels. We therefore still deliver mail and parcels as you would expect from us. To prevent the spread of the virus, we do take extra measures. The health and safety of our employees, customers and partners are of paramount importance. In this message you can read more about the measures.    

Delivery of mail and parcels  

From Monday, March 16, our deliveryman will sign for receipt after permission of the recipient. We do this to minimize contact between people. We ask the recipient for the last 3 digits of the proof of identity and write this down in the signature field. Good to inform your customers about this via your own website. Please have your ID ready/at hand as our parcels with signature will be sent for receipt.       

Closure of your business location  

If, as a precaution, you close your location and use the pick-up or drop-off service, please let us know. Then we will look for a solution together. Do you want to cancel the pick-up service? You can easily cancel it via My PostNL.    

More information  

Via postnl.nl/corona we will keep you informed of the current situation. So keep an eye on our website in particular. Do you have specific questions? Feel free to contact your regular contact person or our customer service staff. You can reach us from Monday to Friday from 8 a.m. to 7 p.m. via +31 (0)88 - 868 68 68.    

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Yours sincerely,    

The team of PostNL   

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Of course you can always contact us if you have any questions: 033-4558788

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